1) At which locations are the products sold?
Frenora currently sells goods in Chennai, Tamil Nadu

2) Can we pick up the desired items from your store?
Yes, you can contact us on the mentioned number and pick up the order as per your convenience.

3) How are the products kept fresh?
At Frenora, we do not believe in the concept of store and sell. Our products come straight from its source and are kept for a maximum of 24 to 36 hours. The unsold fishes are then discarded and replaced with a fresher lot of fishes.

4) For how long can the product be preserved after receiving it? – Will be given

5) How can I receive updates on offers and discounts? –
When you register with Frenora by providing your Email ID, you will receive updates every time we have a new offer or any special discount.

6) What are the timings for placing the order?
You can choose to place the order any time of the day/night without any restriction. We even encourage our customers to schedule the delivery as per their convenience and requirement days or hours in advance.

7) What are the delivery hours? – Will be given

8) How can I track my order?
We provide updates about the status of your order via SMS and Email. (will let me know if live tracking)

9) Can I schedule my order in advance?
Yes, you can schedule your order in advance as per your requirement.

10) Are there any delivery charges?
We levy nominal charges for the delivery services we provide. If the order exceeds a certain amount, the delivery fee will be waived off (once amt decided, Rohan will put)

11) Where can I drop my suggestions?
We would love to hear from you and understand how we can make your experience better. Please drop your suggestions on (Rohan will enter email ID)

12) How much time does it take for the order to get delivered? – depends – will be given

13) What if I want to cancel my order? – will be given

14) Can I pay cash on delivery? ­
We do not provide cash on delivery services. We accept payments via Google Pay, Paytm, Debit Card, Credit card and Razor Pay (If they accept amex) – will be verified with Rohan

Frenora currently sells goods in Chennai, Tamil Nadu

Yes, you can contact us on the mentioned number and pick up the order as per your convenience.

At Frenora, we do not believe in the concept of store and sell. Our products come straight from its source and are kept for a maximum of 24 to 36 hours. The unsold fishes are then discarded and replaced with a fresher lot of fishes.

When you register with Frenora by providing your Email ID, you will receive updates every time we have a new offer or any special discount.

You can choose to place the order any time of the day/night without any restriction. We even encourage our customers to schedule the delivery as per their convenience and requirement days or hours in advance.

We provide updates about the status of your order via SMS and Email.

Yes, you can schedule your order in advance as per your requirement.

We levy nominal charges for the delivery services we provide. If the order exceeds a certain amount, the delivery fee will be waived off

We would love to hear from you and understand how we can make your experience better. Please drop your suggestions on

We do not provide cash on delivery services. We accept payments via Google Pay, Paytm, Debit Card, Credit card and Razor Pay